I recently had a complicated withdrawal issue with an online casino, and the team at Casino Guru handled my case with exceptional professionalism. Throughout the entire process, they were patient, responsive, and completely fair.Samuel, in particular, followed my case closely, asked the right questions at the right moments, and made sure every detail was clarified. Thanks to his support, my situation was monitored continuously until all my withdrawals were finally processed in full.I truly appreciate the transparency, the calm communication, and the dedication they showed. Casino Guru helped turn a stressful experience into a resolved one.Highly recommended for any player who needs reliable, unbiased assistance.
2390 people found this review useful
i used to love bitplay. but last night i sent my deposit and they never put it on my game. i have spent at least an hour talking to live chat support, who has made it abundantly clear that they do not care to help me. i have emailed support and attached my ltc receipt and transaction hash to prove payment. they haven't bothered replying. live support has blocked me, although i was not offensive or belligerent. i tried to call and i get a recording saying the line is currently busy. at this point, i have no other choice than to believe that they have stolen my money. and all the while, i am being treated as though i am the one who has done something wrong. UNACCEPTABLE!
6214 people found this review useful